The ‘Inside’ Scoop on Elevator Rescue

Know what to do when you’re stuck in an elevator? Nothing.
Pretty simple, huh?

The safest place to be when an elevator stops and the doors lock is inside. An elevator is designed with every possible safety feature in mind.

If the doors won’t open and you’re stuck between floors, ring the alarm and wait. Never force the doors or try to exit. Forcing the doors open even a fraction of an inch may kick the elevator in motion.

Only trained specialists know how to safely remove passengers or restart the elevator. In such non-emergency situations, even firefighters defer to an elevator contractor.

Remain calm and a professional recognized by the Technical Standards and Safety Authority (TSSA) – trained to specific rescue standards – will get you safely to the ground.

Ring the alarm or use the emergency response phone located in some elevators. Such phones are required to provide two-way communication to qualified, responsive staff 24-hours a day or direct calls with a 30-second timeframe. Help is on the way.

Following these safe design and rescue procedures is the surest way to safety. It’s also the law.

So in the end, where’s the safest place be?
Inside.